2. 168. If you want to make any changes to the hub settings, you'll need the admin password. Email; Billing. Sorry you can't get the Parental Controls to work. I am considering moving to BT Infinity (from EE). Hi I have a BT Home Hub. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. Time to put it to the test. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. A site is being blocked incorrectly by BT Parental Controls. Press then go to (Settings) at the top right ofBest wireless router: At a glance. For business and public sector; For global business; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Monitoring gives you a much clearer picture of what your child has been viewing online. This fault was really tough to figure out. Here’s how you can set up a passkey for all purchases. 85. Access control is handled in the router, or perhaps by software installed on the device, usually a PC or Laptop by whoever administrates the LAN connections. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. I've flushed the cache on both MS Explorer and Google Chrome (I'm running Windows 8. How do you access the BT Smart Hub Manager? BT Smart Hub Manager. These are the safety systems in place at the point at which the internet enters your home. Payment by Direct Debit. For new box owners on BT Broadband usi. When you're setting up the Parental Controls you can customise them to block certain categories. Enter 192. There are many reasons for providing these fine tuning of local network traffic - not just for Parental Control. A couple of days ago I was suddenly unable to access LinkedIn from any wifi enabled device from home, and from any browser. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. To find out how to use it,. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. My parental controls have not been working since we moved house 3 months ago. Turning off BT Parental Controls temporarily Should you wish to turn off your BT Parental Controls at any time there's a simple way to do this whilst keeping your settings, should you wish to reactivate Parental Controls. Tap the three-dot icon in the top. . BT Security & Parental ControlsI've recently started using a Hub 4. For example, you can control your children's internet use when you're not about. BT Business Smart HubBT. Hi I have a BT Home Hub 5a running OpenWRT 19. com & Community; Broadband. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Press then go to (Settings) at the top right ofHi all. You'll then receive a confirmation screen and your service will be working within two hours. Aura Parental Control — Unlimited Kids and Devices With 14-Day Free Trial. com & Community; Broadband. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. Linksys Atlas Pro 6 Velop Dual Band Whole Home Mesh WiFi 6 System (AX5400) - WiFi Router, Extender, Booster with up to 8100 sq ft / 750 sqm Coverage, 4x Faster Speed for 90+ Devices - 3 Pack. Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting. My phone and my iPad (when not on wifi ) are fine. Switch BT Home Hub Quick Start Manual. Mumsnet Logo. We deliver our Fibrefast Full Fibre Broadband directly to your door. Even if I specifically block a site like BBC (as a test) I can still access it on any device logged on to the home wifi network. Scroll down to ‘Use your extras, at no extra cost’ and click ‘Manage your extras’. . BT BT include parental controls within their broadband package. 99 connection charge may apply. We regularly release software upgrades for our Hubs. The parental controls have not worked since it was connected. 11ac speeds reaching an impressive 50. Have a look at the How to Block Youtube section on the Parental Controls help. Before running your T8-S for the first time, it would be helpful to have a quick look at this video as it shows the first run setup and how to access the settings to set up your network among other things. Unless of course you have the extra BT Complete Wif black disc, as. I moved into my new home on the 15th July and had my broadband (FTTP) connected up on the 26th July. That’s why we include BT Parental Controls free with all our broadband packages. Get started today Set up your card in minutes. (13 pages) Switch BT Home Hub Quick Start Manual. Welcome to this user forum. That’s why we include BT Parental Controls free with all our broadband packages. I've also got a Wi-Fi disc setup. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. BT Virus Protect works on compatible PC/MACs. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. . Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Check BT Broadband status. 168. We would appreciate it if you could take a couple of. 2. You would need to step up to more advanced routers. If you are not able to acce. Parental control apps are no use what so ever. Back into the Hub 5 advanced settings, and in the Home Network section there is an option for Smart Setup of new devices which is enabled by default. BT Home Hub 4 3732 Hub 4-A ADSL Guide BB 5 [2]. Parental controls wont turn off. Scroll to Parental Controls. If you need your Mini Hub in the future, contact us. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. The best wireless router for most people: Asus RT-AX82U. . I'm sorry you haven't been able to set up the Parental Controls. It works by looking at the main purpose of the site. Tenda Mesh WiFi System (MW6) - Up to 4000 Sq. Parental controls wont turn off. Press to open the YouView main menu and choose On Demand From the On Demand menu, press to start browsing all the On Now & Next. It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of. You will be activated with the 'light' filter setting. . Updates software etc but still get asked for pin only happens on subscripton channels. BT Home Hub Parental Controls causing Script Errors The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. I use an Apple Time Capsule and have seen useful posts here showing how you can avoid using the Home Hub altogether and just connect the Infinity modem directly to the Time Capsule. For the Smart Hub 2, the 5GHz channel has a maximum throughput of 1733Mbps and the 2. We’re busy sorting your broadband We’ll tell you when your broadband’s up and running so you can reconnect your devices to your Home Hub. Here’s how we can help. You can adjust these settings in the mobile section of MyBT. 1 254, as BT chap suggested). They are easily over come and are device specific. Figuring out what kind of parental control is best is entirely based on your own family's needs. How to use Quick Support. Teenage son is still able to access sites blocked. It takes into account the first part of the site address, such as; "and not the information after this. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. . You might be asked to make a £1 payment. Find out how to fix any problems you might be having with BT Parental Controls. BT Parental Controls. Community; Community;. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. This Mini Hub’s yours to keep Keep it somewhere safe. Advanced parental controls: Creating and managing separate Wi-Fi networks has limitations around number of networks and channel management when using the default BT equipment and home network app. Three predefined filter levels (strict, moderate and light) Personalise your own filter levels. I'm sorry you're having problems blocking that service. test sites are blocked on PC, but access is allowed via mobile devices. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. A site is being blocked incorrectly by BT Parental Controls. The key features of BT Parental Controls: Protects all devices (computers, laptops, tablets, iPads, handheld devices, smartphones) that connect to your home internet connection. However, he has discovered a hack, where he can create a duplicate of. Otherwise it’s a quick four-stage setup which you carry out in your browser which allows you to set up things like parental controls. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. " If your child has an email address, enter it. Guest networking, parental controls, and other notable features Speed and reliability are obviously the most essential elements for a good Wi-Fi experience, but Nest Wifi isn’t without its extras. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Money. Broadband & mobile networks. 2G seems to reach where we need it to with the lower speed. Mobile. You can change it at any time. Activation will take place automatically and households are automatically placed on the Light filter, although this can be changed. Re: Whole Home Mini Disc Wifi Extenders and Parental control. You can change it at any time. Parental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls. Restarting the home hub gives you a new IP address, and once this is re-associated with your account, the site is blocked again. icek June 15, 2020, 11:13am 1. BT Parental Controls. The default PIN is 1234. We’re busy sorting your broadband We’ll tell you when your broadband’s up and running so you can reconnect your devices to your Home Hub. Business hub - need to install parental controls as kids on internet for schoolwork. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Thanks will do. So initially i had a BT hub 2 and two discs which were working without issue, absolutely flawlessly out of the box - apart from parental controls were not working. Each time you turn it off, you'll need to verify your age again by entering credit card details. Compatible line required otherwise £49. (e. 1. @D1P1 thanks for confirming that, it should work on both browsers and apps. I have the Safeguard on already with lots of items blocked (porn, weapons etc) but it doesn't seem to work so well when I test it out. 07. The Home Hub 3 is a stylish, compact router that comes free with all BT broadband services but it’s also available to buy. TP-Link Deco parental controls: set up and what you can do. My only criticism is the 5G signal gets weaker about 12 to 15 feet away which is the nature of the beast. Full fibre broadband delivers much faster speeds that are more reliable than copper networks, meaning that you can receive much faster download and upload speeds with Fibrus full fibre broadband. Disable it, and you are no longer presented with the Smart Setup screen on your devices, but more importantly do not have your speeds constrained by the parental controls. 65% of young people aged 11-16 are in favour of the. Values are below, however, its not working and access is NOT restricted. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Home phone including Digital Voice; BT. Since moving house my BT parental controls are not working. Business hub - need to install parental controls as kids on internet for schoolwork. If your router has a different parental controls interface, please refer to How to configure Parental Controls on the Wi-Fi Routers (case 1)? For example, I want to keep my kids away from dangerous websites like gamble or porn sites, restrict internet access to 2 hours every day and block internet access during bedtime (10 PM to 7 AM). Alternatively, you can access the Accounts Settings menu by opening the Start menu, typing "account," and selecting the "Manage Your Account" option. BT Virus Protect works on compatible PC/MACs. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. Like others have said, if you have a virgin media smart hub, get one of these. 4GHz channel has a throughput of. . Includes a BT Home Hub (unless BT has already provided you with one). READ: BT Home Hub 5 hands-on. I spent a lot of money of a TP Link set up, seeing it was a reliable and good value package (3 x M5s). Non worked and the advisor raised a report promising a solution within 72 hours. They offer the broadest level of security and control since these settings will apply to all devices connected to your home wifi. BT Smart hub 2 parental controls. 27. As you cannot alter the DNS settings on the home hub, its not really practical for most users. Open the web browser on any device, preferably a PC or laptop, and type 192. I have setup the parental control using the firewall rule, with time restrictions. Re: Parental Controls / Custom Filters OFF Everything still blocked : (. Tried deleting cache and rebooting the router. At this stage, you’ll be asked to enter your admin password. Parental controls leave search sites such as Google and Bing accessible. Thanks. Suddenly,BT has started blocking websites with a service called Parental Controls. You should be able to do this with certain 3rd party routers however, but not on the Business routers. 3. Scroll down to the ‘My Extras’ section and click Personalise your settings in the ‘Parental Controls’ panel. BT Home Hub Parental Controls causing Script Errors. These filters will. We’ll be ready to reactivate it. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. As long as you restarted the home hub 5 afterwards, you should get a clean IP address. 2. I have tried everything, help pages on BT. Also don’t know which part of the restrictions, I just deactivated it completely. . BT. If you’ve not changed it previously, it. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. How to turn off BT Home Hub Smart Setup. Here are several ways to control your TV wirelessly that installed Android mini PC: 1. Use your parental control PIN to control access to programmes with an age rating. 254 into the address bar. Then we’ll switch off the Mini Hub. 5. Hi, I was wondering if anybody could advise me on alternatives routers I can use with my service other than the Bt smart hub 2? The reason behind me wanting to use a different router is for better parental controls, the parental controls don’t really work for me right now 😐 as soon as the devices go off a new ip address is issued and my son is. Home network (24 pages) Switch BT Home Hub Quick Start Manual. Just log in to. Shame it can’t handle tagged Vlans so you could restrict the limit on one while the other Vlans use separate credentials. Comes with Safe Search. For more information, please visit this page. I think we'll need to get our parental controls team to check this over for you, I'll send a private message in a moment so you can get in touch with the moderation team. I also tried deleting parental controls (not just switching them off), waiting over 24 hours and then reactivating. Reply. Sign In to BT Community. Hi, I set parental controls on my homehub to stop my teenage children being online all night, however, my son has discovered that if he simply sneaks downstairs and resets the hub, then all the controls are removed and the password is reset. Works when using your BT ID on UK BT Wi-fi hotspots. Is this a Parental. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. However, since BT Parental Controls are designed to block or allow whole websites, you may find that adult-focused streaming services are blocked, while some services such as Netflix may be allowed since they. That’s easier said than done if you have no internet connection, but if you do have a smartphone, turn off its Wi-Fi and use mobile data to find out if BT is down in the local area. Click on the device from the list. BT Virus Protect works on compatible PC/MACs. 00. If this happens, you may not be required to enter the parental control PIN, even when parental controls are switched on. Parental Controls set-up tutorial for BT Internet Connections. The Parental Controls are separate to the wifi controls, to set them up see below. Hi @Javid, Thank you for posting and welcome to the Community. Parents should be aware that devices using a data connection such as 3G or 4G won't be protected. 31K subscribers. 5. 1. Some routers have better implementations than others, a good router will be able to have multiple daily start/stop times set for individual devices. BT is not responsible for any of the site categorisations – this is done by our third-party specialist vendor. Parental controls for Apple, Android and other devices. BT Home Hub Parental Controls causing Script Errors Setting up a Kids Profile for DroiX® How to use Quick Support. Click on the clock icon and set the times when the restrictions apply by clicking in a box and dragging the cursor over the required blocks. The Best Parental Control Software Deals This Week*. Unfortunately there is no way of setting it up those controls on a Business Hub. Customise settings. 6. Combating that is one of the best uses of Xbox parental controls. I The hub manager settings and MYBT settings are all correct and the settings do not work. See how to set up BT Parental Controls and which sites to block. BT Home Hub Parental Controls causing Script Errors. Providing your BT Parental Controls are switched on, your filters are on by default 24 hours a day, 365 days a year. However, if you don't have one, you can still use Content Controls, but you must make sure you’re using BT DNS settings. Go to solution. 07. Hi guys. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. . 3. All worked fine after that until this morning, when certain websites are blocked yet again by (you've guessed it) blue screen DNS server/BT Parental controls. So if anyone has a more elegant solution then. Non worked and the advisor raised a report promising a solution within 72 hours. For some On Demand programmes, you may need to enter your payment PIN to confirm payment before watching. I was with BT for internet. With a Business hub/router you are not able to block content or URL's, you would need to a look at putting in hardware firewall or a different router/hub which does have these features. (13 pages) Switch BT Home Hub Quick Start Manual. - talk to your family with two-way audio. It works by looking at the main purpose of the site. Click on Plans and device. BT Virus Protect works on compatible PC/MACs. 1 pro on two machines with the same issue). That was around a week ago, and it still. 11ac standard. Bills & Packages; BT Groups. . I decided to change this back. The GoHenry pocket money card is a smart solution for managing your child's money and. This is infuriating me and it's a real flaw in the soft. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. BT Access Control will block all incoming and outgoing Internet traffic to specific devices at the times you choose. Smart Hub 2 - switch on Wi- Fi Controls. There is obviously a software problem with the access controls on the new hub which has also been reported on other threads on the forum. 2 Contents Set-up summary Set-up summary 2-3. BT also offer the following functionality:1. My BT broadband parental control is suddenly broken for more than 1 week now. My new BT home hub 5 also arrived yesterday and parental controls don't work with that either. Includes a BT Home Hub (unless BT has already provided you with one). Hi, I'm unable to get these to work on my account. Includes a BT Home Hub (unless BT has already provided you with one). That’s why we include BT Parental Controls free with all our broadband packages. Smart Hub 2's new addition will make parents feel like online gods. 2 Contents Set-up summary Set-up summary 2-3. Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting. . Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. If the two hours since you activated BT Parental Controls has passed and they're still not active, then the first step is to reboot your Hub. Click Change Settings next to BT Access Controls. Smart Hub 2 - switch on Wi- Fi Controls. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. Getting your T8 Mini set up at first use. In the meantime, as a BT Halo customer you can keep connected with this Mini Hub. BT Home Hub Parental Controls causing Script Errors The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. . Cancel anytime. If controls are on (with light settings) i still cannot access gaming or social media sites unless I add them to the allowed list. Installing and Using OpenWrt. 1 into your browser and enter the password printed on the bottom of your Hub when prompted. It works by looking at the main purpose of the site. I have followed all of the recommended advice from BT and the community forum including restarting the hub, factory reset etc. BT sent me a new hub to attempt to resolve this. How to return the 4G Mini Hub. 3. . To find out how to use it, just click on the dropdown for your Hub. Scroll down to BT Web Protect and click Switch on BT Web Protect. Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Every setting is indicating "off". Tap Activate Parental Controls. Click the Settings tab, at which point you’ll be asked to enter your admin password. You can find the step you need to follow here - BT Parental Controls. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. Check the instructions that came with your router for how to do. Connect your hub to a power socket. So I log into "M. BT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. BT Broadband . I have a BT Home Hub 5a running OpenWRT 19. You may want to keep your Mini Hub plugged in to make. The surprise being I've never installed these, configured these or done anything with them at all. Payment by Direct Debit. Parents can see their child’s search terms 20 and viewed videos 8, monitor for age-appropriate content, set screen limits, and more. You can change it to off (or medium or strict) It comes set to medium so some websites are not available. Enter your BT hub admin password. Hi I have a BT Home Hub 5a running OpenWRT 19. Its probably being blocked by parental controls or BT Web Protect. (Make sure you’re connected to your home network. Click on it and you will see a link to the parental control. BT parental controls prevented me from accessing various websites including Amazon, ebay and Lloyds Bank. This seems same problem than many BT customers have posted here. Broadband. Getting your T8 Mini set up at first use. You'll find it on the back of the Hub if you haven't updated it. 1. You can change it to off (or medium or strict) It comes set to medium so some websites are not available. Bills &. Compatible line required otherwise £49. Forgotten Username or Password? Register now! If you haven't already registered, now is a good time to do so. 2. From the app, click More then select Your wi-fi network. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. Click on it and you will see a link to the parental control. Come on BT this is hardly responsible family friendly behaviour in the mi. Log in to My BT with your BT ID. BT Parental Controls are the company's way of complying with the UK government's wish that all sites featuring adult content, including pornography, be filtered. The parental controls offered by BT are inad. This will give you access to the BT Home Hub’s settings screen. In addition I have cleared my browser cache, flushed DNS, checked DNS is being handled by the hub, restarted hub, turned controls off and on. Go to solution. Scroll down to the ‘My Extras’ section and click Personalise your settings in the ‘Parental Controls’ panel. Slide the button to Off in the BT. If you haven't got one, sign up here >. It's quick and it's free! It's really easy to set up BT Web Protect. I recently moved to a new hub (Smart Hub 2) & hoped that might help the situation, but it's still the same, al. Installing PiHole on that OS. I bought it to replace a flaky BT Home Hub 5 after signing up fpr BT Inifinity. Payment by Direct Debit. indd 1 06/06/2017 08:54. They are the only BT employees on this forum, and are based in the UK. I upgraded my package to the 250 mbs. Go to the URL of a proxy site. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. Select Control wi-fi access for your devices to manage your screen time online. You will then see a page telling you that BT are activating your Parental Controls. Logged back in and it's still deleted. Visitors to our holiday home (Infinity/HH4) have suddenly started reporting seeing a Pop-Up when connecting a new device to the Homehub4 asking whether they want Parental Controls. Upgrade your router with a BT Fibre deal. You may want to keep your Mini Hub plugged in to make. Simply follow the steps below. Needless to say BT's live chat was down as well. The BT Home Hub cause a few issues, which can be easily fixed with a few simple steps seen in the video below. BT broadband. Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off. Press then go to (Settings) (at the top right of your screen) and select BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. . Just press the Home (or YouView) button and choose Settings > Parental Controls > Restrict Rated Programmes. Go to the WiFi Controls dashboard. I have found a temporary solution to this by removing the tick that bars media streaming, I can still then have parental controls enabled; however, I don't want to enable all media streaming but just media streaming for the Firestick. We’ll be ready to activate it. Scroll to the 'BT Parental Controls' section and click the Manage BT Parental Controls link.